Ripple
Intelligent Support Mailbox Automation
Automate Support Emails | Optimize Ticket Management | Elevate Customer Experience
Ripple Transforms Email Support with AI
Reimagine Email Management With Ripple
Intelligent Auto-Replies
Craft context-aware responses that save you time on routine emails.
Actionable Task Automation
Transform email content and attachments into tasks for prompt follow-up.
Smart Email Routing
Instantly direct messages to the right team member or department.
Missed Follow-Up Reduction
Ensure high-priority emails are addressed on time, every time.
How Ripple Helps Your Teams
Customer Support Teams
Instantly categorizes and routes support emails, reducing response time.
Auto-responds to common queries, freeing up agents for complex cases.
Operations & Task Management
Converts email action items into tasks, assigning them automatically.
Tracks progress seamlessly to ensure timely resolution.
Sales & Lead Management
Identifies and routes sales inquiries to the right representative.
Ensures no lead goes unanswered, improving conversion rates.
Procurement & Approval Workflows
Analyzes procurement emails and attachments.
Routes approval requests to decision-makers instantly.
How Ripple makes your email smarter
- AI-Driven Email Understanding : Reads and extracts key details from support emails using advanced natural language processing (NLP).
- Automated Ticket Categorization : Identifies client, project, and issue type, ensuring accurate ticket classification.
- Context-Aware Auto-Replies : Generates intelligent responses, including estimated resolution timelines.