Reduced operational costs by minimizing the need for human agents, faster response times for customers, and an improved customer experience leading to positive reviews and repeat business.
- Operational costs reduced by 30-35%, eliminating the need for human agents.
- Customer response times improved by 25-30%, enhancing overall satisfaction.
Use Case
AI-powered chatbots and virtual assistants can provide 24/7 customer support, answering queries about bookings, itinerary changes, or destination details. These systems can also assist with common tasks like cancellations and rebooking.