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AI-Powered Chatbots for Customer Support
A Dubai retailer improved customer satisfaction by 25% and reduced operational costs by 20% using AI-powered chatbots.
- Reduces customer support costs by 30%.
- Improves query resolution times by 50%.
- Enhances customer retention rates through proactive engagement.
Use Cases
AI chatbots handle customer queries related to product availability, order tracking, and return policies, enhancing customer satisfaction and reducing support costs.
NLP-based conversational AI for natural interactions.
Multilingual support for diverse audiences.
Integration with CRM and e-commerce platforms.
Automated escalation for complex queries.