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AI-Powered Chatbots for Customer Support
An e-commerce giant in Dubai improved customer satisfaction by 35% and reduced support costs by 20% with AI-powered chatbots.
- Reduces customer support costs by 40%.
- Improves resolution times by 50%, increasing satisfaction.
- Boosts conversion rates through personalized recommendations.
Use Cases
AI chatbots provide instant customer support for inquiries, order tracking, and complaints, improving user experience and reducing support costs.
NLP-based conversational AI for natural interactions.
Multilingual support for global reach.
Integration with CRM and e-commerce platforms.
Escalation mechanisms for complex queries.